Support
We're here to help! Get in touch with us for any questions or assistance.
For support inquiries, questions, or feedback, please contact us via email:
We typically respond within 24-48 hours during business days.
Frequently asked questions
How do credits work?
Each cover letter you generate uses 1 credit. You can check your current balance at the top of this page when you are signed in, or in the navigation bar.
Can I cancel my Pro subscription anytime?
Yes, you can cancel anytime through your Stripe billing portal.
How do I generate a cover letter?
Simply sign in, upload your resume, paste the job posting details, and our AI will generate a personalized cover letter tailored to the position. You can then review, edit, and download it as a PDF.
Can I edit the generated cover letter?
Yes. After generation, you can review and edit the cover letter before downloading. You are free to personalize it further to match your unique voice and experience.
Is my data secure?
Absolutely. We take data security seriously. Your resume is never uploaded to or stored on our servers - it's processed entirely in your browser. Only the extracted text is temporarily used for AI generation. Generated cover letters are encrypted and stored securely. We never share your data with third parties. See our Privacy Policy for more details.
What payment methods do you accept?
We accept all major credit and debit cards through our secure payment processor, Stripe. Your payment information is never stored on our servers.